Shipping Policy
At bigEshu LLC, we want your collectibles and memorabilia to arrive safely and in a timely manner. Orders are carefully prepared and shipped directly from our inventory in Montana.
Order Processing Time
Orders are typically processed and shipped within 3–5 business days after payment has been received and confirmed.
Business days do not include weekends or recognized holidays.
During periods of high order volume or unexpected delays, processing may take longer. If there is a significant delay with your order, we will make reasonable efforts to contact you.
Shipping Rates
Shipping charges are calculated based on factors such as package weight, shipping destination, and applicable shipping services.
Available shipping costs will be displayed during checkout before your order is completed.
Shipping Locations
Currently, bigEshu ships orders within the United States.
Orders are shipped from Montana using the shipping service selected or made available at checkout.
Tracking Information
When tracking information is available, it will be provided to customers after their order has shipped.
Customers can use the tracking information to follow their shipment through the carrier.
Delivery Times
Delivery times vary depending on the destination, shipping carrier, and service selected.
The 3–5 business day processing period is separate from carrier transit time. We cannot guarantee specific delivery dates.
Shipping Delays
Although we make every effort to ship orders promptly, delays may occasionally occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.
Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that address changes can be made after an order has been processed or shipped.
Damaged or Missing Shipments
If your order arrives damaged or appears to be missing, please contact us so we can assist you.
Please include your order number and any relevant photographs when reporting damaged merchandise.
Questions About Shipping?
If you have questions about shipping or an existing order, please contact us:
Email: info@bigeshullc.com
Thank you for shopping with bigEshu!
